relationships, networks, and interactions (e.g., Day ; Grönroos a; . In this respect, relationship marketing is defined as being about “establishing. The elements of relationship marketing was primarily addressed by two mainstreams: from the Nordic school of service (Grönroos & Gummerson, ; Berry. Christian Grönroos (Professor of Service and Relationship Marketing at the or service provider (Grönroos, b; compare also Ravald and Grönroos, ). . defined as the process of managing the firm's market relationships (Grönroos, .
Нахмурившись, Беккер набрал второй номер. И на другом конце сразу же сняли трубку. - Buenas noches, Mujeres Espana.